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Privacy Policy

A legal disclaimer

At Bal Homes (balhomes.com.au), we value your privacy and are committed to protecting your personal information. With over 7 years of experience in the Australian construction industry, we understand the importance of trust—not just in building homes, but in handling your data.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We may collect personal information that is necessary to provide our construction and renovation services, including:

  • Contact Details: Name, email address, phone number, and mailing address.

  • Project Details: Site address, land titles, council permits, and architectural preferences.

  • Financial Information: Credit card details or bank account information for processing payments and contracts.

  • Usage Data: IP addresses, browser types, and pages visited on our site via cookies to improve user experience.

2. How We Collect Information

We collect information through:

  • Inquiry forms on balhomes.com.au.

  • Direct consultations (phone, email, or in-person).

  • Contractual agreements and site inspections.

  • Publicly available records (e.g., land titles).

3. Use of Your Information

As a dedicated construction partner, we use your data to:

  • Provide quotes, building estimates, and project timelines.

  • Manage and execute construction contracts.

  • Liaise with subcontractors, suppliers, and local government authorities (Councils) regarding your project.

  • Send project updates and marketing materials (you may opt out at any time).

  • Ensure compliance with Australian building codes and legal obligations.

4. Disclosure of Information

We do not sell your data. However, we may share necessary information with:

  • Subcontractors & Suppliers: Only the details required to perform specific work on your project.

  • Professional Advisers: Architects, engineers, and legal consultants.

  • Government Authorities: For building permits, certifications, and compliance.

  • Legal Requirements: Where required by law or to protect our legal rights.

5. Data Security

With 7+ years of professional standing, we take data security seriously. We implement industry-standard physical and electronic security measures to protect your personal information from unauthorized access, loss, or misuse.

6. Your Rights (Australian Privacy Principles)

Under the Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you.

  • Request Correction of any inaccurate or out-of-date information.

  • Make a Complaint if you believe your privacy has been breached.

7. Cookies and Tracking

Our website uses cookies to enhance functionality. You can choose to disable cookies through your browser settings, though this may affect your experience on our site.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Bal Homes

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